Contact and Support

Contact Media Relations via email if you're a member of the press and are looking for company information.

 

General Inquiries

Mail: 27500 Drake Road, Farmington Hills, Michigan; 48331

Phone:+1 (800) 877-4253 TOLL-FREE

Fax: +1 (877) 363-4253 TOLL-FREE

 

Library Sales Consultant

Contact your Library Sales Consultant for assistance with your purchasing needs.
 

Customer Experience

Contact Gale’s Customer Experience team for help with your post-sales account needs, like order status, billing, invoicing and more.

Connect with Customer Experience:

  • CALL: 1-800-877-4253 TOLL-FREE, option 3. Monday through Friday 8 a.m. – 7 p.m. EST.
  • E-MAIL: Contact us via e-mail at gale.customerservice@cengage.com for non-urgent and after-hours requests.
  • Live Chat is temporarily disabled: Please call or e-mail customer service via the contacts provided above. 

Or, sign in to manage your account at any time-update your profile, order print and eBook titles, renew subscriptions, track orders, view and print invoices, and more.

 

Gale Review Copies

Phone:+1 (800) 877-4253 TOLL-FREE, Option 3

Monday - Friday, 8 am - 7 pm ET