Technical Support      |     General Inquiries     

Contact Media Relations via email if you're a member of the press and are looking for company information.

 

Technical Support

For questions about technical issues with your products, we're available by region via email:
 

ASIA:
[email protected]

AUSTRALIA AND NEW ZEALAND:
[email protected]

EUROPE, MIDDLE EAST AND AFRICA: 
[email protected]
     
LATIN AMERICA AND THE CARIBBEAN:
[email protected]

US AND CANADA:
[email protected]

 

General Inquiries

Mail: 27555 Executive Dr. Ste 350, Farmington Hills, Michigan; 48331
Phone:+1 (800) 877-4253 TOLL-FREE
Fax: +1 (877) 363-4253 TOLL-FREE

 

Library Sales Consultant

Contact your Library Sales Consultant for assistance with your purchasing needs.
 

Customer Experience

Whether you have an account question, billing inquiry, or need assistance with a web-related issue, our Customer Experience team is here to help you and your users successfully access and enjoy Gale products.

For immediate service:

  • Submit this form and you will receive a case number. Someone from our team will be in touch within 24 hours.

Other contact options:

  • CALL: 1-800-877-4253 TOLL-FREE, option 3. Monday through Friday 8:00 AM–5 PM ET.
  • E-MAIL: Contact us via email at [email protected] for non-urgent and after-hours requests.
  • Live Chat is temporarily disabled. Please submit a form for faster, easier support.

You can sign in to manage your account at any time to update your profile, order print and eBook titles, renew subscriptions, track orders, view and print invoices, and more.

 

Gale Review Copies

Phone:+1 (800) 877-4253 TOLL-FREE, Option 3
Monday - Friday, 8 am - 5 pm ET