Contact and Support

Contact Media Relations via email if you're a member of the press and are looking for company information.

 

General Inquiries

Mail: 27500 Drake Road, Farmington Hills, Michigan; 48331

Phone:+1 (800) 877-4253 TOLL-FREE

Fax: +1 (877) 363-4253 TOLL-FREE

 

Library Sales Consultant

Contact your Library Sales Consultant for assistance with your purchasing needs.

Customer Success

Gale is dedicated to ensuring you get the most from our partnership. Gale Customer Success Managers are available to support you in creating awareness and boosting usage of your Gale products.

Contact your Customer Success Manager to discuss best practices for driving usage, marketing, training, resource promotion, usage analysis, web design, and more.

Customer Experience

Contact Gale’s Customer Experience team for help with your post-sales account needs, like order status, billing, invoicing and more.

Connect with Customer Experience:

  • CALL: 1-800-877-4253 TOLL-FREE, option 3. Monday through Friday 8 a.m. – 7 p.m. EST.
  • E-MAIL: Contact us via e-mail at gale.customerservice@cengage.com for non-urgent and after-hours requests.
  • Live Chat: Chat hours of operation: Monday through Friday 8 a.m. – 7 p.m. EST. 

Live Chat Now

Or, sign in to manage your account at any time-update your profile, order print and eBook titles, renew subscriptions, track orders, view and print invoices, and more.

 

Gale Review Copies

Phone:+1 (800) 877-4253 TOLL-FREE, Option 3

Monday - Friday, 8 am - 7 pm ET