Gale Engage is Here
Take a closer look and discover features designed to enhance your public library system's capabilities with Gale Engage.
From ready-to-use visualizations to automatic and custom grouping (based on transaction history and engagement with library services), Gale Engage empowers its users by simplifying data analysis and streamlining personalized outreach. Our user-friendly solution ingests public library data files of all kinds so you can quickly identify key patterns and behaviors as your community members use the library resources. This allows library staff more time to analyze library statistics and interpret data visualizations. With access to this kind of data analysis, librarians can elevate the value of their library analytics and their footprint within the community served.
Public library staff can benefit from a cohesive display of statistics and key metrics that allow for faster and more efficient decision-making. The Gale Engage home page is entirely customizable for each librarian or user, adding data visualizations and metrics that are most relevant to their role within the library. Automatic and custom groups allow users to specifically target a group who will benefit and be most interested in your public library programs and services. A custom group created by the library could be program attendees, and an automatic group based on transaction history could be genre or resource type. Users can download group lists, or built-in tools will allow select users to attach groups to their email automation system for easy deployment and scheduling.
Imagine library management from a single comprehensive tool. By simplifying data analytics and providing advanced visualizations, your library will have the ability to engage with patrons in specific, measurable ways. Gale Engage positions your library to be a lifelong resource for your community members’ needs as you center your internal workings to be more agile, data-driven, and adaptive.
Gale Engage was developed in partnership with Deziner Software., LLC.
Upload disparate data files from various vendors in one center for statistical analysis. Customized scripts take these raw exports and turn them into metrics to analyze and view.
View public library statistics and key performance indicators (KPIs) through graphs and other visualizations to design goals around data, analyze reports more efficiently, and make more informed decisions.
Automatic grouping based on library users’ transaction history data and custom groups based on engagement with library services and programs allow for effective outreach activities with the community.
Leverage groups to either export targeted cardholder lists to your email system or create, schedule, and send marketing outreach programs to your customers using a connection to select email marketing systems, including Mailchimp.
Manage and post to multiple library social media accounts for Facebook, Twitter, and YouTube.
Ensure privacy using Gale Engage end-to-end encryption to protect patron privacy and personally identifiable information (PII).
Kathy Dempsey sat in on a Gale Engage presentation at ALA Annual 2019. Here's what she thinks about this new solution. Read More >>
Read what Leigh Ann Cusack, senior director of product, public & consortia, has to say about launching Gale Engage and how its features were developed using market feedback. Read More >>
"Gale Engage’s data aggregation and reporting capabilities help us streamline complex and time-consuming tasks."
Director of Library Services
San Diego Public Library
San Diego, CA
Hear more from Misty Jones as she discusses Gale Engage and what excites her the most about this product launch.