ECOMMERCE NAVIGATION TIPS 

• Direct access to our eBook catalog. When performing a search on the gale.com home page, your results default to our subscription products. For direct access to eBooks, bookmark the general eBooks catalog at https://www.gale.com/s?result-type=ebooks. 
• EZ Order Function. You can drop multiple ISBNs into the EZ Order form accessed under your MyAccount for quicker processing! 

REGISTRATION FOR FIRST-TIME USERS 

First-time users to our ecommerce experience will need to register for a new account completing this simple form. 

• Once registration is submitted, you will receive a confirmation email for your new registration request. 
• Registration can take up to 24 – 48 hours for approval by the Customer Experience team. You will receive a secon 

HAVING ACCESS ISSUES?

1. Make sure you're up to date on one these supported browsers:

• Microsoft Edge 120
• Microsoft Edge 119
• Google Chrome 120
• Google Chrome 119
• Firefox 120
• Safari 16

2. Clear your browser cache or use an incognito window to ensure you are viewing the most up to date version of the website.
 

3. Many errors resolve themselves within minutes. If you receive an error please try refreshing your broswer and trying the action again. 

POST-SALE INVOICE PAYMENTS 

You can supply credit card information at the time of placing an order. If you are paying posted invoices with a credit card, however, please call the Customer Experience Team at (800) 877-4253, option 4. 

SUPPORT 

If you have questions or issues regarding your MyAccount, please click the Gale Customer Support link to submit your request. 

For “Case Reason”, select Gale.com. 

For “Case Reason Detail”, these are your options: 

• Billing/Shipping Address Update 
• Shopping Cart Issues 
• Password Reset/Account Access Issues 
• Update Account Contact 
• MyAccount Registration 
• Missing Discount/Promo Code Issues 
• Issues with Payment Portal