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HARD-WON WISDOM: TRUE STORIES FROM MANAGEMENT TRENCHES

Human Resources

Business & Economics

Gt Product Group

Binding Format

Marketing Imprint Name

B2B GT

CL Carton Count

Imprint Name

B2B & B2C

<P>From dealing with underperformers to fighting off lawsuits, employee problems are the bane of a manager’s existence. So what do most do? Ignore them! And that’s a recipe for more problems. Written by a seasoned HR expert and employment attorney, this book takes you inside the messy reality of situations gone wrong, including: a joking comment taken as a command; an email exchange that escalates ridiculously out of control; a request for confidentiality that backfires in a big way; the right employee…fired the wrong way; and the wrong employee…hired the right way. </P>
<P>These sometimes funny, always cautionary tales reinforce crucial lessons for managers. From failing to give feedback and withholding key information to exercising poor judgment and making faulty assumptions, every story highlights the role management plays in exacerbating (or easing) trouble. Each story also suggests simple strategies to turn the situation around. The memorable lessons help managers motivate underachievers, defuse angry employees, discipline without inviting legal action—and handle every tricky-people issue they simply can’t avoid. </P>

Hard-Won Wisdom

COLFR

COLSO

COLJR

COLSR

Duration

Duration Unit Of Measure

Transaction Type

Front Cover.
Praise for Hard-Won Wisdom.
Title Page.
Dedication.
Acknowlegments.
Contents.
Preface.
1: Employee Engagement.
2: Employee Selection.
3: Performance Management.
4: Discipline &#x0026; Discharge.
5: Harassment &#x0026; Bullying.
6: Conflict Resolution.
7: Stopping Problems Before They Start.
Index.
About the Author.
Copyright Page.

Hard-Won Wisdom.css-1p8rvzy{position:absolute;padding-left:8px;}

Hard-Won Wisdom