secondary-primary-menu

container

secondary-account-menu

zone3

products

Marketing materials, training documents, discovery services

cengage:card

FIND YOUR SALES REPRESENTATIVE

cengage:column

Get marketing materials, training documents, discovery services.

PRODUCT SUPPORT

CUSTOMER SUPPORT

Report technical issues, errors, check system status

TECHNICAL SUPPORT

Manage product preferences, generate usage reports, simplify administrative tasks.

ADMIN TOOLS

support

Would you like to go to the Gale {{RECOMMENDED_COUNTRY}} site instead?

It looks like you're visiting from {{DETECTED_COUNTRY}}.

main

zone2

cengage:galethorndikeseo

footer-legal-menu-component

mega-menu

Browse by Institution Type

Browse by Product Type

Products

Support

%1 products have been added to your cart but %2 have been backordered and will be fulfilled when stock is available

Product on backorder

Current quantity limit is [maxProductQuantity], please, navigate to the cart page and change quantity of product

You will be able to resubmit promo in ${countdown} seconds. test

Please note that the taxes displayed on our website are estimated and subject to adjustment. The actual tax charges will be determined and settled during the final invoicing of your order

product-detail-component

footer

config

footer-social-menu

Sign Up for Emails

CONNECT WITH GALE

Stay up-to-date with the latest Gale news, exclusive offers, and more.

facebook

linkedin

instagram

youtube

SOCIAL ICONS

header

footer-menu-component

Profile

Orders

Wish List

Fast Order Entry

My Account

footer-menu

Academic Institutions

K-12

Public Libraries

Government and Special Libraries

Statewide Programs

Institutions

Databases

Primary Sources

Digital Humanities Tools

eLearning

Schools/K-12 Curriculum

Books

Large Print Books by Thorndike Press

Find Your Rep

Product Support

Technical Support

Customer Support

Admin Tools

Accessibility Policy

About Us

Blogs

Press Center

Events

News

Careers

Partnerships

Contact Us

Our Company

gale-footer

Request a Trial

single-column

secondary-storefront-menu

International

North America

China

Japan

Latin America

Brazil

Region

Set your region:

FIND YOUR REP

support-order-2

footer-social-menu-component

footer-legal-menu

Terms of use

Privacy

zone1

header-component

You may already have access to Gale content through your institution.

STUDENTS AND RESEARCHERS

support-order-1

Account Information

bundle-connector

TALK LEAN: SHORTER MEETINGS. QCKR RESULTS. BTTR RLTNS.

Business Communication

Business & Economics

Gt Product Group

Binding Format

Marketing Imprint Name

B2B GT

CL Carton Count

Imprint Name

B2B & B2C

This book is based upon an original approach which Interactifs, a major French organization, has spent 20 years teaching to people at all levels at blue-chip companies like Accenture, Danone, Nestle, Unilever and Renault. The book shows how people can say what they really mean and ask what they really want in a way which is comfortable for the other person and which will give them the best chance of achieving the outcome they desire. The book will show how to start meetings and conversations in a way which is succinct, empathetic and effective and will put others in a positive, receptive frame of mind. It will show how to listen and respond during the meeting to maximize both productivity and empathy, and how to close meetings effectively. It will extend these principles so that a complete, versatile and clear method of business and personal communication is presented and taught.

Talk Lean

12th+

LIBRARY Adult

Duration

Duration Unit Of Measure

Transaction Type

Front Cover.
Other Front Matter.
Title Page.
Copyright Page.
Dedication.
Contents.
Preface.
Acknowledgements.
1: Introduction.
2: What the Book Is about and Who It&#x0027;s For.
3: All Different &#x2026; and All Alike.
4: Straight to the Point in Less than a Minute: Opening Your Meetings and Conversations.
5: The Benefits of Straightforward, Straightaway.
6: Begin at the End.
7: And How Are You Feeling about Announcing This Objective?.
8: Talking Lean during the Meeting: The Keys to Productivity.
9: Why Meetings Run Rough: The Grit in the Engine.
10: Don&#x0027;t Just Listen with Your Ears!.
11: Responding: First Principles.
12: The Three Paths: 1 &#x201C;Him/Her&#x201D; and 2 &#x201C;Me&#x201D;.
13: The Three Paths: 3 &#x201C;US&#x201D;.
14: Dealing with the Non-Verbal.
15: &#x201C;what Do You Think?&#x201D;.
The Interactifs Discipline: Schematics.
Interactifs Training Programmes.
About the Author.
Index.

Talk Lean.css-1p8rvzy{position:absolute;padding-left:8px;}

Talk Lean