Overview
Critical Conversations For Dummies\xa0is a step-by-step reference for the variety of crucial conversations life presents in the workforce. It empowers mid to upper-level managers and provides tips that allow them to demonstrate their leadership ability in their interactions with others.\xa0This title contains strageties for preparing for high-stakes situations being persuasive, not abrasive\xa0and knowing the value of assertive communication resolving failed promises and missed deadlines maintaining morale when\xa0firing staff getting new employees off on the right foot managing staff relations and strengthening team relationships and more.