Overview
The transition from management to leadership is harder than most expect. A new leader must master new skills. Perhaps none is important than the ability to have conversations that lead to high individual, team and organizational performance. What conversations lead to success, and how can leaders ensure they are effective? Leadership Conversations changes the conversations leaders have with their people and is the ultimate guide to organizational leadership. Leaders must learn to ask great questions and listen to the answers, create a culture that values learning more than what people already know, drive innovation, and focus on the big picture. Leadership Conversations is a practical guide to achieving these goals and focuses on four conversations every leader must master. Conversations to Build Relationships: how to master the emotional intelligence needed for effective leadership, embrace differences to engage followers, and foster genuine transparency and honesty. Conversations to Make Decisions: how to integrate facts and people. Key tips are provided on developing good judgment, empowering choice, the importance of curiosity, and learning what you don't know-but need to-to make good decisions. Conversations to Take Action: how to develop vision, allocate resources, and measure performance. How to avoid assumptions and draw followers into action rather than directing them to perform. Finally, how to learn from failure and success. Conversations to Develop Others: How to drive long-term growth and build a foundation for success. How to mentor and recognize people, lead high-potential managers, and celebrate their success. The book concludes with a personal action plan. Based on the skills of its authors, and including stories of successful leaders from the authors' extensive contacts, Leadership Conversations is required reading for leaders at any level.