Overview
This book has been conceived and designed as an independent support tool for managers at all levels, from shop-floor supervisor to main board director. It contains specific examples of words and phrases that can be used as well as illustrations and exercises to analyse your current performance. When you get into the habit of recognising and leveraging your moments of power, then not only will you be better off, but so will your team members, your colleagues and your bosses. Scenarios might include:\xa0a tricky, awkward or threatening situation\xa0a lack of confidence to deal with other people in the way that is needed \xa0the need to assert your authority more\xa0panicking\xa0 about what to do next\xa0awarding bonuses\xa0allocating critical work. Who to choose?\xa0the need for guidance on how to admonish team members or punish mis-behaviour\xa0 \xa0needing to get extra effort from the team when under pressure \xa0incentivising\xa0delegation\xa0managing your own time more effectively\xa0having to deal with under-performers \xa0personality clashes between work colleagues\xa0having to deal with conflict between team members, or between teams\xa0managing a meeting with senior leaders Including interviews and contributions from a number of managers and leaders in a range of companies and industries including:\xa0 John Madejski, company director, football club chairman, University Chancellor; Malcolm Diamond, Chairman of Trifast plc; Niall Quinn ex-Chairman of Sunderland Football Club; Dr David Price, Chief Executive of Chemring Group plc; Phil Stutes, President Fugro Chance Inc.;\xa0 Warren East, Chief Executive ARM Holdings plc; Brian Cooke, Chairman Castings plc; Russell King, Chairman, GeoProMining; Stewart Davies, Adviser, Coller Capital.