footer-legal-menu

Terms of use

Privacy

Account Information

bundle-connector

container

secondary-storefront-menu

International

North America

China

Japan

Latin America

Brazil

Region

Set your region:

secondary-account-menu

Profile

Orders

Wish List

Fast Order Entry

My Account

products

Marketing materials, training documents, discovery services

cengage:card

FIND YOUR SALES REPRESENTATIVE

cengage:column

Get marketing materials, training documents, discovery services.

PRODUCT SUPPORT

CUSTOMER SUPPORT

Report technical issues, errors, check system status

TECHNICAL SUPPORT

Manage product preferences, generate usage reports, simplify administrative tasks.

ADMIN TOOLS

support

cengage:galethorndikeseo

zone1

config

footer-social-menu-component

zone3

footer-menu

Academic Institutions

K-12

Public Libraries

Government and Special Libraries

Statewide Programs

Institutions

Databases

Primary Sources

Digital Humanities Tools

eLearning

Schools/K-12 Curriculum

Books

Large Print Books by Thorndike Press

Products

Find Your Rep

Product Support

Technical Support

Customer Support

Admin Tools

Accessibility Policy

Support

About Us

Blogs

Press Center

Events

News

Careers

Partnerships

Contact Us

Our Company

header-component

Would you like to go to the Gale {{RECOMMENDED_COUNTRY}} site instead?

It looks like you're visiting from {{DETECTED_COUNTRY}}.

main

footer-social-menu

Sign Up for Emails

CONNECT WITH GALE

Stay up-to-date with the latest Gale news, exclusive offers, and more.

facebook

linkedin

instagram

youtube

SOCIAL ICONS

mega-menu

%1 products have been added to your cart but %2 have been backordered and will be fulfilled when stock is available

Product on backorder

Current quantity limit is [maxProductQuantity], please, navigate to the cart page and change quantity of product

You will be able to resubmit promo in ${countdown} seconds. test

Please note that the taxes displayed on our website are estimated and subject to adjustment. The actual tax charges will be determined and settled during the final invoicing of your order

product-detail-component

gale-footer

single-column

secondary-primary-menu

Request a Trial

FIND YOUR REP

support-order-2

footer

footer-legal-menu-component

Browse by Institution Type

Browse by Product Type

You may already have access to Gale content through your institution.

STUDENTS AND RESEARCHERS

support-order-1

zone2

header

footer-menu-component

Careers & Occupations

Business & Economics

Gt Product Group

Binding Format

Marketing Imprint Name

B2B GT

CL Carton Count

Imprint Name

B2B & B2C

<P>If you're looking for a job in IT, the help desk is the heart and soul of most IT operations, and an excellent starting point for a promising career. With the help of this guide, you'll gain the knowledge and know-how to cut through the confusion of navigating the Information Technology job market. IT can be intimidating to hopeful-yet-inexperienced job candidates, but this guide will help you find and land the job of your dreams. Through easy-to-follow explanations, authoritative information, and a bit of humor, <EM>Getting an IT Help Desk Job For Dummies</EM> serves as your thorough and approachable guide to maximizing your competitive edge in this booming market.</P>

Getting an IT Help Desk Job For Dummies

COLFR

COLSO

COLJR

COLSR

GETTING AN IT HELP DESK JOB FOR DUMMIES

Duration

Duration Unit Of Measure

Transaction Type

Front Cover.
Half Title Page.
Title Page.
Copyright Page.
Contents at a Glance.
Table of Contents.
Introduction.
So You Want to Be an IT Help Desk Engineer.
1: Embracing IT Help Desk Jobs.
2: A Day in the Life of a Help Desk Engineer.
3: Why Starting at the Help Desk Is an Awesome Choice.
What You Need to Know.
4: The Education and the Mindset.
5: Education and Certifications.
6: Feeding Your Inner Nerd.
Finding the Right Position for You.
7: The Consulting Nerd.
8: Working for a Company.
9: The Remote Nerd.
Landing the Job.
10: Branding Yourself.
11: Creating a Winning Resume and Cover Letter.
12: Surviving the Interview.
13: Post-Interview Etiquette.
The Part of Tens.
14: Ten Things Not to Do.
15: Ten Books You Should Own.
16: Ten Tools You Should Own.
17: Ten Resources You Should Use.
18: Ten Things You Should Learn.
19: Ten Things You Should Never Say During an Interview.
Index.
About the Author.
Dedication.
Author&#x2019;s Acknowledgments.
Publisher&#x2019;s Acknowledgments.
Wiley End User License Agreement.

Getting an IT Help Desk Job For Dummies.css-1p8rvzy{position:absolute;padding-left:8px;}

Getting an IT Help Desk Job For Dummies