This easy-to-use primer will empower anyone-even those with no IT background-to face the challenge of adding one or more technologies to library services or maintaining existing technologies.
Front Cover.
Half Title Page.
Recent Titles in Libraries Unlimited Crash Course Series.
Title Page.
Copyright Page.
Contents.
Acknowledgments.
1: Introduction.
2: Set Yourself Up for Success.
3: Triage.
4: Troubleshooting the Individual Computer.
5: Mobile Devices.
6: Your Software Arsenal.
7: Inventory.
8: Networks and Networking.
9: Networks, Servers, Clients, and Addressing Servers and Clients.
10: A Short Primer on Electricity.
11: Maintaining Your Machines.
12: Procurement.
13: The Value of Sales Representatives.
14: Future Planning and Goal Setting.
15: Dealing with the Public 101: Understanding Technology Literacy.
16: Dealing with the Public 102: Managing Your Own Superhero Status.
