Thoroughly updated to discuss the use of tools such as Skype and social media, this concise volume shows how effective communication-via written text and spoken presentations-can positively impact project management in professional environments.
Front Cover.
Half Title Page.
Title Page.
Copyright Page.
Contents.
Preface.
Introduction.
Writer, Audience, and Documentation.
1: Who We Are and What We Do.
2: How to Define High-Quality Documentation.
3: How to Define Your Audience.
Getting Started.
4: How to Get Organized.
5: How to Get Information with Interviews.
6: How to Explain Your Subject.
7: How to Use Graphics with Reports and Papers.
8: How to Use Writing Tools.
How to Write a Paper or Report.
9: How to Organize a Paper.
10: How to Write the Discussion or Body of an Article.
11: How to Write the Exit.
12: How to Write the Lead.
How to Write Specific Documents.
13: How to Write Specifications.
14: How to Write Procedures.
15: How to Write Proposals.
16: How to Write Analysis Reports.
17: How to Write Product Descriptions.
How to Write and Design for Digital Media.
18: How to Use the Internet in Professional Environments.
19: How to Design and Write for Multimedia Applications.
20: How to Design and Write for Social Media.
How to Write and Design Associated Communications.
21: How to Write Public Relations Documents.
22: How to Write Marketing and Advertising Documents.
