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A Career in Customer Service and Tech Support
Author
Jeff Mapua
Publisher
Berrett-Koehler
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eBook
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Product Details
Overview, Features and Benefits, What's new
Author
Jeff Mapua
Publisher
Berrett-Koehler
Volume
Copyright
2015
ISBN13
9781477778876
Release
Format
eBook
Grade Level
6th Grade - 12th Grade
DDC
TBD
Related Series
CTE: Career Exploration Alignment Collection on Gale eBooks for Middle and High School Students
Overview
Features & Benefits
Detailed Table of Contents, Instructional Guide, Sidebars, Glossary, Further Information Sections, Websites, Further Reading, Bibliography, Index.
Table of Contents
Table of Contents, Features and Benefits, What's new
Front Cover.
Title Page.
Copyright Page.
Contents.
Introduction.
1: The Business of Customer Service and Technical Support.
2: Starting Out.
3: A Major Decision.
4: Looking for Work.
5: Getting Hired.
6: Making a Career of It.
Glossary.
For More Information.
For Further Reading.
Bibliography.
Index.
About the Author.
Photo Credits.
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