The SAGE Encyclopedia of Intercultural Competence

Author Janet M. Bennett

Publisher SAGE

Format

eBook

2nd Edition 1st Edition

Quantity

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Author

Janet M. Bennett

Dr. Janet Bennett (co-editor) is executive director of the Intercultural Communication Institute and chair of the ICI/University of the Pacific Master of Arts in Intercultural Relations program. Her Ph.D. is from the University of Minnesota, where she specialized in intercultural communication and anthropology. For twelve years, Janet was the chair of the liberal arts division at Marylhurst College, where she developed innovative academic programs for adult degree students. As a trainer and consultant, Janet designs and conducts intercultural and diversity training for colleges and universities, corporations, and social service agencies. She teaches courses in the training and development program at Portland State University and has published several articles and chapters on the subjects of developmental "layered" intercultural training and adjustment processes.

Publisher

SAGE

Volume

Copyright

2015

ISBN13

9781483346250

Release

Format

eBook

Grade Level

College Freshman - College Senior

DDC
TBD

Overview

This book highlights cultural competence, which refers to the set of attitudes, practices, and policies that enables a person or agency to work well with people from differing cultural groups. Other related terms include cultural sensitivity, transcultural skills, diversity competence, and multicultural expertise. What defines a culture? What barriers might block successful communication between individuals or agencies of differing cultures? How can those barriers be understood and navigated to enhance intercultural communication and understanding? These questions and more are explained within the pages of this new reference work.
Front Cover.
Half Title Page.
Editorial Board.
Title Page.
Copyright Page.
Contents.
Other Frontmatter.
List of Entries.
Reader's Guide.
About the Editors.
Contributors.
Introduction.
1: Acculturation.
2: Anxiety and Uncertainty Management.
3: Applied Linguistics.
4: Ascribed and Achieved Status.
5: Assessment Centers.
6: Assessments of Intercultural Competence.
7: Assimilation.
8: Assumptions and Beliefs.
9: Attribution Theory.
10: Beliefs, Values, Norms, Customs (Definitions).
11: Benchmarks in Diversity and Inclusion.
12: Biracial Identity.
13: Body Language (Haptics).
14: Body Movement (Kinesics).
15: Case Study Methods.
16: Change-Agentry.
17: Civil Rights.
18: Class.
19: Coaching for Intercultural Competence.
20: Co-Creation of Meaning.
21: Cognitive Styles Across Cultures.
22: Communicating Across Cultures With People From Africa.
23: Communicating Across Cultures With People From China.
24: Communicating Across Cultures With People From India.
25: Communicating Across Cultures With People From Japan.
26: Communicating Across Cultures With People From Korea.
27: Communicating Across Cultures With People From Latin America.
28: Communicating Across Cultures With People From Russia.
29: Communicating Across Cultures With People From the Middle East.
30: Communicating Across Cultures With People From the United States.
31: Communication Accommodation Theory.
32: Competition and Cooperation.
33: Concordances.
34: Conflict Management.
35: Confucian Dynamism.
36: Constructivism.
37: Corporate Social Responsibility.
38: Corporations in a Globalizing World.
39: Cosmopolitanism.
40: Counseling.
41: Crisis and Conflict Resolution.
42: Critical Advocacy Research.
43: Critical Incident Methodology.
44: Critical Pedagogy.
45: Critical Race Theory.
46: Critical Research Methods.
47: Critical Theory.
48: Cross-Cultural Adoption.
49: Cross-Cultural Communication.
50: Cultural Contracts Theory.
51: Cultural
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The SAGE Encyclopedia of Intercultural Competence

Product Details

Overview

Table of Contents