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<P>Seeing people as people is an idea so simple you’ll swear you’ve heard it a million times but so profound you’ll never stop learning from it. Kimberly White discovered it in a chain of nursing homes whose leaders, nurses, and housekeepers saw their patients, not as tasks to be ticked off a to-do list, but as valuable human beings.
White helps you to this transformative shift with warm encouragement, insightful guidance, and powerfully moving, true accounts of extraordinary human goodness.</P>

The Shift

12th+

THE SHIFT

Duration

Duration Unit Of Measure

Transaction Type

Front Cover.
Praise for the Shift.
Half Title Page.
Title Page.
Copyright Page.
Dedication.
Contents.
Foreword.
Preface.
1: The Shift and Why It Matters.
2: Missing the Gorilla: Why We See People As Objects.
3: Soft Like a Brick: the Power of Seeing People As People.
4: If You Can Do It Here, You Can Do It Anywhere.
5: The Paradise Delusion: What the Shift Isn&#x2019;t.
6: The First Key: Pay Attention.
7: How to Use the First Key: Toil With Them.
8: The Second Key: Look Through Their Eyes.
9: How to Use the Second Key: the Thirty-Day Rule.
10: The Third Key: Realize I&#x2019;m the Problem.
11: How to Use the Third Key: When You&#x2019;re Still a Jerk.
12: Staying Shifted: Why Behavioral Rules Won&#x2019;t Help Us.
13: What&#x2019;s the Right Thing To Do? Using the Shift When Things Are Tough.
14: The Poop Chapter: Astonishing Things Transformed by the Shift.
15: Part of the Solution: How the Shift Solves Disagreements.
16: Welcome toe the New World.
Notes.
Acknowledgments.
Index.
About the Author.
Berrett-Koehler Publishers.
Berrett-Koehler Publishers.

The Shift.css-1p8rvzy{position:absolute;padding-left:8px;}

The Shift