This title shows how the problems that typically prevent superior performance in organizations and cause conflicts in our personal lives are the result of a little-known problem called self-deception. People who are in self-deception live and work as if trapped in a box. They can't see the reality around them-they're blind to the self-serving motivations that are sabotaging them on the job and at home. But there is a way out. Through an entertaining and engaging story, this book shows what self-deception is, how it operates, the damage it does, and, most importantly, what can be done about it. This third edition includes new research about the self-deception gap in organizations and the keys to closing this gap so that people take responsibility for their own problems and for organizational problems. It also includes the first chapter from Arbinger's latest bestseller, The Outward Mindset.