Cengage Learning (Beijing) Education Technology Co., Ltd.
Room 707, South Tower, Building C, Raycom Info Tech Park,
No. 2 Kexueyuan Road, Beijing 100190, China
Tel: +86 10 8343 5000
Email: [email protected]
With over 7 years of experience in the academic service industry, I’m prepared and thrilled to help fulfill the needs of libraries. Before I joined Gale in 2018, I served as a senior librarian in the Shanghai Library for 5 years, cooperating well with universities, institutions, and publishers in the academic market and database business. When I came to Gale, it provided more opportunities for me to give my sincere help and support to different customers in K12 schools, universities, public libraries, and other research organizations. Because of my experiences in both public institutions and foreign publishers, I understand well what librarians are concerned about and how to provide the best support. I can help the librarians with better solutions to problems, such as how to balance needs and budgets, find the right resources for research, and invite users to our professional and powerful training. It is my primary mission to provide the libraries and their users with the best support and to help them achieve greater success. The territories I cover are Zhejiang, Anhui, some institutions in Shanghai, and K12 schools in Jiangsu.
With many years of university service experience, it is easier for me to solve customers’ problems and provide professional services. In September 2018, I joined Gale and was committed to providing professional academic content solutions for clients. Gale provided me with a more challenging platform, which enabled me to understand the difficulties caused by the changes in customers’ demands. I always comprehensively analyze every facet of the customers, understand their characteristics, help to solve the problems they’re facing, provide efficient and professional service solutions to them, and strive to help them achieve higher results! My territory coverage is Shandong, Hebei, Qinghai, Ningxia and Inner Mongolia.
I’m responsible for key clients in Beijing, Shanghai, and Guangdong, including Peking University, Renmin University of China, Beijing Normal University, Shanghai Jiaotong University, East China Normal University, Sun Yat-sen University among others. I joined Gale in October 2010 and have been in the industry for more than 13 years, always providing professional services and relevant solutions for customers.
I am mainly responsible for Universities, research institutes and public libraries in Hunan, Xinjiang, Sichuane, Chongqing, Yunnan, and Guizhou. I take customers as the core, accurately obtain users' needs, strive to efficiently match academic resource needs from every dimension, as well as save time and cost for them.
I have a Master of Arts degree in Russian Language and Literature, and once studied in Russia for 3 years. Along with over 5 years’ work across a state-owned International trade company, international schools, and foreign publishing house, the diverse education and work experience cultivated my understanding and respect of difference, and to be cooperative and open-minded. I stay genuine, humble, responsible and reliable, dedicated to solving problems for customers and to be their trusted partner. Hopefully, with my efforts, more students and researchers will be able to access high-quality academic reference resources. My territory coverage is Hubei, Shaanxi, Henan, Gansu, Beijing (International schools, some universities, and the Chinese Academy of Social Sciences).
I joined Gale in 2012, and I have been working in the publishing industry for more than ten years, providing professional service to customers. Currently, I’m responsible for part of universities, institutes and government affiliations in Beijing (Tsinghua University, Beijing Foreign Studies University, Institute of International Relations, etc.), Changchun (Jilin University, Northeast Normal University), Shanghai (Fudan University, Shanghai International Studies University), Tianjin, and Jiangsu.
With more than 10 years sales managing experience, I’m very glad to have the opportunity to lead my team to provide high-quality digital resources and services for our clients, and make unremitting efforts to improve the close cooperation with customers and user experience.
As a professional sales representative, I have a good understanding of our products and I am able to recommend the most suitable products for institutions based on their characteristics and discipline construction needs, in order to make a positive contribution to the building of library resources. With rich experience in serving libraries for many years, I’ve gained praise from most of my customers. I believe in being customer-oriented, as it makes me work efficiently and responsibly. I always respond to my customers in time and provide them with satisfying solutions. My passion for work, as well as my warm and pleasant personality, make me willing to provide all kinds of help to my customers without bringing them any pressure. My territory coverage is Guangdong Province (exclude Sun Yat-Sen University, Jinan University, South China normal university, Sun Yat-Sen Library of Guangdong Province, University Town of Shenzhen and United International College), Guangxi, Fujian, Jiangxi, Hainan.
I’ve been working in the academic service industry for three years. Before I joined Gale in 2017, I served in the army for two years, which gave me self-control and execution abilities much higher than others. I can quickly and efficiently help customers find the academic solutions they are looking for. Gale provided me with opportunities and a platform to offer my sincere services to a diverse range of customers in the region, including K12, universities, public libraries, academic research institutions, and others. I serve the libraries and institutions with my greatest enthusiasm and professionalism, helping them to be successful with our quality and unique resources. The territories I cover are Liaoning, Jilin, Heilongjiang, Shanxi, and some customers in Shanghai.
I was a history teacher in New Oriental Education, before I joined Gale in 2016. I’ve conducted over 100 training sessions and presentations to universities, public libraries and research institutions across China since then. My training sessions include Gale databases, Library resources and tools, text analysis and Digital Humanities research, providing academic support to customers and sales teams.
石亦宸， 培训师，Cardiff University 硕士，曾从事金融，物流等专业课教学。2019年加入Gale后，现为全国不同高校和科研机构提供各类型数据库、信息管理工具、图书馆资源建设项目、数据挖掘、文本分析等内容培训。很高兴可以通过我来帮助用户在研究和学习中更好的运用我们独特而精湛的数据库来为研究赋能。
I used to be a lecturer in universities, teaching Finance, Logistics and operations with a master’s degree from Cardiff University. I joined Gale in 2019, and I focus on database training and research, developing services such as Information management tools, library resource development projects, data mining, text analysis and other training programmes. It is my great honour to help our users in research and study with our unique and fantastic databases. Let’s improve research with databases!