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Making the Most of Digital Collections through Training and Outreach

MAKING MOST DGTL CLLCTNS THRGH TRAINING & OUTREACH: GDE

Library & Information Science

Education & Professional Development

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B2B GT

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B2B & B2C

<P>For many patrons, digital resources are not easy to use. Consider this: a recent study of a metropolitan public library showed that requests to access eBooks comprised nearly all of their helpdesk traffic. Use this book to train your staff on how to support patrons with using their devices to access library collections and services.</P>

Duration

Duration Unit Of Measure

Transaction Type

Front Cover.
Half Title Page.
Other Frontmatter.
Title Page.
Copyright Page.
Contents.
Acknowledgments.
Introduction.
1: Staff Training.
2: Patron Instruction.
3: Doing Familiar Library Marketing in New Ways.
4: Device-Centered Marketing.
5: Engaging in Outreach.
6: Saving Money and Justifying Expenses.
7: Conclusion Final Thoughts.
Appendix.
Bibliography.
Index.
About the Author.

Making the Most of Digital Collections through Training and Outreach.css-1p8rvzy{position:absolute;padding-left:8px;}

Making the Most of Digital Collections through Training and Outreach