Recorded Webinars

Use Data for Grant Writing and Reporting

Learn ways to leverage data and Gale Analytics for grant writing and reporting to stakeholders.

Support Those Highly Affected by COVID-19

Identify how your library is serving specific races and ethnicities while attributing income and level of education.

Examine Usage Pre- and Post-Pandemic

Uncover changes in patron behavior by looking at eBook activity before and after a significant event.

Explore 2020 Enhancements

Learn how to leverage new features added to dashboards like the Market Penetration metric.


Quick How-To Videos

Discover the Power of Experian Mosaics®

In this seven-minute video, discover what the Experian's Mosaic® segmentation system can unlock about your library, and it's users.

Connect with Households that Have Children

In this five-minute video learn how you can better serve households in your community that are likely to have children.

Reach Your Community Using Estimated Household Income

In this seven-minute video, explore segmenting your data by estimated household income.

Leverage Improved Data Upload Workflow

In this five-minute video, explore recent platform updates that make data upload easier for all Gale Analytics users.

Monthly Tips

Gain instant access to all Gale Analytics monthly tips.
You can also view content related to all Gale products.

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Recent Product Update

Ensure your staff is informed of what’s new.
Read our most significant product update.

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Your Support Team

Customer Success Manager

From your initial onboarding to recent updates and custom training sessions that engage you and your staff, your customer success manager will help you get the most out of Gale Analytics. Sign in to the support site to find your library’s rep.

Marketing Analytics Consultant

Lisa Novohatski

Experienced in data analytics for public libraries, Lisa is available to help customers with any data or analytical need. Whether you're looking to understand your community in a specific way, need assistance interpreting data, or would like to simply chat with an expert, email Lisa anytime.