Some negotiations are easy. Others are more difficult. And then there are situations that seem completely hopeless. The author, a negotiation expert, shows how to navigate even the toughest deals and disputes to find success when it seems impossible. He draws concrete lessons from fascinating stories such as drafting the US Constitution, resolving the Cuban Missile Crisis, ending bitter disputes in the NFL and NHL, and prevailing in deadlocked business negotiations. He also shows how to apply these same principles in everyday life, whether you are making corporate deals or managing relational conflicts. The book reminds us that, no matter the stakes, negotiation is always fundamentally about orchestrating effective human interaction.