We are currently performing unexpected system maintenance, which is impacting multiple points of user access and customer support. Gale products are not experiencing downtime, but the following websites and access paths are currently unavailable:

  • Trial sites
  • Usage dashboards (Please use Cognos for usage reports during this time.)
  • Customer co-branding within Gale products
  • Gale blogs

During this time, users can still access Gale products. For libraries providing access through Gale Pages and statewide portals, we recommend you temporarily redirect users to the common menu. Customize and share the following URL with your account locID: https://infotrac.gale.com/itweb/[LOC_ID].

Our technology teams are working quickly to restore access. If you need assistance during this time, please contact technical support https://www.gale.com/intl/support/technical.