3 Tips for Librarians
1. Ask for feedback
The first step is clearly identifying your users' needs. This may involve conducting a survey or sitting down one-on-one with patrons to learn how you can create or change library services to better meet their needs. Be direct and transparent about how you will use this discussion to ensure your resources are being used to improve their learning and teaching experience.
2. Take an inventory of your resources
Once you have a good amount of feedback and have highlighted trending requests, assess all of the resources that will help to meet those needs. Be thorough and avoid assumptions. Assign a dedicated in-house librarian or consider bringing in a qualified resource manager to help. As you go through your inventory, you'll likely discover holes in your library's current offerings. Make a wish list and prioritize based on the feedback you received.
3. Leverage free tools and support from https://support.gale.com
As a Gale customer, you have 24/7 access to Gale Support. Simply enter your Location ID and browse by product to find support materials. You'll also find quick links to create customized MARC Records, direct URLs you can share with patrons, virtual learning tips for instructors, training tools to help you take usage of Gale resources to the next level, promotional materials, marketing strategies, and more.