Our Role

Gale has a long history of providing students, educators, and libraries with authoritative content. We take our role as a publisher and aggregator very seriously and are proud to help libraries deliver essential information to diverse communities of learners through resources designed to serve researchers of all ages, for all purposes.

Libraries are epicenters of information access and literacy, and we respect their rights in selecting the materials they feel best meet the needs of their communities. Gale offers flexible curation options, for eBooks down to the title-level, as well as administrative tools to help libraries tailor their collections and database content to specific audiences as they see fit.

We also embrace the core values of the American Library Association (ALA) and its members in relation to providing equitable access to information for all. Additionally, Gale is committed to helping librarians balance their mission of fostering the freedom of information with the collection development policies of their communities and schools.

How We Select & Create Content

Our users depend on us for accurate, authoritative, peer-reviewed material. Gale relies on a global network of scholars, subject-matter specialists, professionals and educators to create our content. Content is reviewed by subject matter experts for accuracy, age appropriateness, bias, balance and diversity. We update our databases continuously, being mindful of current events, changes in curriculum and important topics and people of note.

  • Featured Content Within Gale Databases

    When selecting topics and content for landing or portal pages in Gale databases, the focus is on top-searched subjects, topics tied to curriculum, social issues, people and current events in the news. Special emphasis is also placed on diversity and inclusion, and Gale strives to include content representative and respectful of diversity and cultural relevance including, but not limited to, race, ethnicity, culture, gender and sexuality. This includes content created and/or reviewed by subject matter experts and academics reflecting diverse identities and experiences.

    Landing pages are edited by a staff of experienced editors dedicated to ensuring the credibility, relevancy, and currency of content on the topics. Editors collaborate with a large network of contributors such as librarians, educators and in-field professionals who are subject-matter experts in their respective fields. Curation includes hand-selecting featured content so that students and educators can quickly access some of the best and most authoritative content on a specific issue or topic.

    When covering social issues and current events, efforts are made to cover differing, and often opposing, viewpoints on the issue. All viewpoint material comes from previously published editorials, opinion pieces, and commentary from a variety of publications, including newspapers and magazines. Gale strives to include a wide range of opinions, including those from differing political stances, viewpoints that influence lawmakers and other decision makers, and viewpoints that reflect current public opinion.

    For our Gale in Context: Opposing Viewpoints database, all selected viewpoints are preceded by a commentary section written by Gale subject matter experts that summarize the viewpoint, explain the author’s position on the topic, and provide contextual information. The commentary opens with a quote from the article and also includes guided reading, or critical thinking questions.

    For our biographical content, we cover a variety of people, and we’ve broadened our coverage of LGBTQ+, women, scientists and all underrepresented minority groups (Latinx, Native Americans, African Americans, Arab Americans, Asian Americans, etc.). We also keep an eye on national leaders, government officials and politicians. Furthermore, we study the usage of each of our databases to ensure the most accessed content is the most up-to-date.

  • Selecting Periodicals & eBook Partners

    Periodical publications are considered for the Gale OneFile databases based on customer feedback, advisor input, publisher solicitations, and general collection development research. In addition to the most-wanted news, trade, and popular periodicals, an emphasis is placed on scholarly, peer-reviewed journals. Gale relies on information provided by publishers and publication websites to determine peer-reviewed status and consults other sources such as Ulrich’s as needed. Open access (OA) content is included so that users can incorporate this material into their research while benefiting from the tools and ease of a single platform. International content of both regional and global appeal continues to comprise a growing segment of content. All titles meet basic quality considerations--including adherence to stated publishing frequency and at least two issues of sample content in place of publication reviews or established publisher reputation--will be considered for inclusion.

  • Digitizing Primary Sources

    We digitize our primary source archives not only to preserve history, but to create text-searchable versions of original historical documents that students, educators, and libraries can use as a research tool. They allow broader access to the rarest and historically significant documents from around the world. As a pioneer in digitization, Gale has developed a comprehensive metadata and indexing process:

    STEP 1 Identify a Need: In a way, our process of developing a new resource begins at the end. We first want to understand who the end-user is and provide content based on their specific needs.

    STEP 2 – Develop a Team: An advisory board comprised of distinguished researchers and leading experts serves as part of the Gale team. Together, they select what should be published—sifting through original documents completely by hand.

    STEP 3 – Capture Original Material: Gale operators painstakingly select, categorize, and key article information manually. The material is then scanned, all the while ensuring the content is maintained. The original source could be a document, microfilm, or previously scanned digital material.

    STEP 4 – Metadata Assigned: Each piece passes through up to three operators. They assign metadata such as chapter information and the type of graphic for each image at the publication and article level.

    STEP 5 – Quality Assurance: All metadata and tagging is then compared against the original source. Every page and article is reviewed manually by as many as six people to ensure products are error free.

    STEP 6 – Loaded into Product: Once the product manager has reviewed and approved content, it is loaded into the appropriate collection of primary sources. While the metadata is linked to the article/publication, images are loaded separately so they are also searchable.

    STEP 7 – In Your Library: The product is purchased by libraries across the globe. Everything is searchable. Subject indexing terms applied to documents reveal additional subjects and/or topics the user may not have even thought about.

    For more insight about our Gale Primary Sources digitization process, check out our blog post: Behind the Scenes at Gale: Creating a Digital Archive – Technical Processes.

Our Content Curation Approach

Gale uses a variety of methods to aggregate the most suitable content for a database’s specific purpose, relying on our internal expertise as a publisher, the reputation of the potential partner, and our customers’ needs, feedback and requests. Our curation considers the quality, currency and relevance of the published content and the scope of needs for the intended audience of each Gale resource. For K-12 audiences, it is important for content to be aligned to curriculum objectives and generally considered both developmentally and academically appropriate. As many of our publishing partners are quite prolific, individual articles from an approved publisher can fall outside the scope of a database’s intended subject matter or audience. To minimize the discovery of these outliers, we leverage technology to help govern content.

  • Young Researchers

    While we aim to curate materials that are authoritative and age-appropriate, we also respect that libraries provide a safe and anonymous place for youth seeking to research and understand their concerns or curiosities. It is not our role to censor content that can help young researchers gain knowledge about the issues affecting them personally—academically, medically, socially, or otherwise. Rather, we work to ensure that the content they discover within our resources is accurate and comprehensive.

  • Peer-Reviewed Academic Content

    For our academic reference content, we recruit academic advisory boards consisting of scholars and specialists that are led by an Editor-in-Chief. The boards define the scope of the work as well as recruit and approve the contributors/authors, along with reviewing the work once it is submitted.

  • Diversity & Inclusion

    We aim to eliminate any implicit racial bias within our publishing program through an ongoing audit of the people and processes that bring our products from concept to market, including for example, ensuring diversity among our global network of scholarly advisors and a balanced representation of individuals and groups within our products. Looking forward, our publishing strategy remains focused on providing the essential historical perspectives that deepen our collective understanding of social justice issues, like racism, so we can shape a better future.

How We Govern Content

Since Gale aggregates millions of pieces of content, it is sometimes necessary to use finding aids to programmatically govern content. Our proprietary K-12 algorithms are programmed to look for inappropriate language or material to make mature content more difficult to discover as searches are executed. We recognize that automated technologies can over and under identify the content they aim to manage, so we continuously enhance and refine the design criteria and pair the process with an ongoing manual review by a staff of expert content strategists and acquisition editors. Beyond these practices, we offer the following additional safeguards:

  • Gale In Context resources allow for customer configuration of featured topics.
  • Power Search, a tool that allows users to search across multiple Gale products at once, can be configured to draw content only from resources defined by Gale as part of the K-12 suite.
  • Gale’s experienced Customer Success Managers and Educational Consultants can provide recommendations, customized for a specific library or institution, on how best to present resources through library websites and Gale-owned promotional or access pages.

Censorship

Gale resources do not take a specific position on an issue or topic, one way or another. We create and bring together content with the guidance of scholars, subject-matter specialists, and the academic community to provide credible, bias-free information for learners. Studying some of these subjects means examining the for and against positions, in hopes that learning from past mistakes provides today’s students with the knowledge and understanding to ensure those mistakes are not repeated in the future. History isn’t always pretty but understanding its roots and having those critical conversations allows for change and that’s what Gale’s content does.

For Gale Primary Sourcesin particular, the very nature and value of these archives are to present artifacts as they existed, without censorship. They provide historical context from a wide range of viewpoints on controversial issues, and how they have shaped the past, present, and future of the world’s political and civil rights history as well as its influence on social change. This allows students and researchers to make comparisons and connections, enabling greater understanding and open dialogue to inspire change and cross-cultural awareness.

Questions or Concerns?

Gale takes questions regarding the inclusion of a publication or piece of content very seriously. If you have any questions or concerns regarding our content, please submit your inquiry to: curationinquiry@cengage.com.